Taking your crew on a family holiday can feel a little daunting under any circumstances, but when a member of your family has special needs you already know that having a fun trip calls for a little extra planning. Happily, family-friendly attractions in California cater well for guests with disabilities, from playgrounds that feature plenty of wheelchair ramps to theme parks that accommodate visitors with cognitive disabilities who might be affected by loud noises or long queues.
Before a trip, it’s always wise to check the accessibility section of an attraction’s website, which will detail any available facilities such as wheelchair hire, listening devices and special events, or policies regarding assistance animals. Sometimes you can even find deals: California state parks, for instance, offer a 50 per cent discount for visitors with disabilities.
Many attractions now also offer 'social narratives' that help visitors with Autism Spectrum Disorder know what to expect on a visit such as the guide offered by The Broad, a crowd-pleasing contemporary art museum located in central LA, or the app made by Santa Barbara’s science-oriented MOXI Wolf Museum of Exploration & Innovation. 'From the beginning, we have tried hard to make sure our museum is inclusive and reflective of our community,' says MOXI’s director of education Ron Skinner. The app, he says, 'helps families better understand what a visit to MOXI might be like, so that they can make informed decisions about their visit.'
Here are 20-plus more attractions including theme parks, playgrounds and museums that are especially proactive in welcoming families with special needs.
Enrol in the Guest Accessibility programme, at Guest Services by the main entrance, and you'll be given a 'RAP Sheet' (Ride Accessibility Programme) that lets visitors book a specific time for rides and attractions, accompanied by up to five named people in their party. The online guide gives the physical minimum requirements for each ride for instance, that one must be able to grip a railing with at least one hand, etc. If you’d like an American sign language interpreter for shows and tours, contact Guest Services two weeks before the visit.
LEGOLAND California, Carlsbad
Playing with LEGO bricks has long been considered a good way for children on the spectrum (or those dealing with other issues) to develop social and communication skills and the LEGO celebrating park accommodates such visitors too. Ask for an Assisted Access Pass at Guest Services to get on rides (no documentation is needed): the pass allows the guest to board his or her first-choice ride with no wait, and then schedule times for other rides during the day. The park also has designated quiet areas and a downloadable guide for wheelchair access. Ask for a tag to use your pushchair as a wheelchair or you can hire wheelchairs and pushchairs near the main entrance. Send an email to email@example.com at least two weeks ahead of your visit and the park can also arrange for American sign language interpreters for shows.
Disneyland Resort, Anaheim
The Orange County mecca has a wide range of services for guests with mobility, vision and cognitive disabilities. Start your visit at the Guest Relations Center where you can discuss any needs you might have during your stay. While Disneyland Resort already has the FASTPASS programme which lets anyone book onto certain rides to avoid the longest queues, the Disability Access Service offers even more options for setting up 'return times', scheduled one at a time at Guest Relations kiosks. Before you go, download the Attraction Details for Guests with Cognitive Disabilities and the Special Dietary Requests Guide.
Knott’s Berry Farm, Buena Park
Gilroy Gardens, Gilroy
California’s Great America, Santa Clara
These three parks, Knott’s in Orange County's Buena Park, Gilroy Gardens in the Central Coast's garlic capital, and Great America in Silicon Valley's Santa Clara are all part of the Cedar Fair chain and offer the same programmes. Guests with mobility issues or ASD can request a Ride Boarding Pass at the Guest Services office near the front gates. Use your pass (obtained after answering just a few questions) to get scheduled boarding times from the attendant at any ride’s alternate entrance (usually the exit); the pass works for the guest and up to four companions. The Guest Assistance guides for Knott’s, Gilroy Gardens and Great America each list specific features of all rides and attractions, and detail which rides feature strobes or other lights that might affect anyone with photosensitivity.
The LA County film-themed park makes a variety of accommodations for different situations: its Family Center has a quiet room helpful for ASD guests who are ready for some peace and quiet while the Guest Relations office can lend visitors assistive listening devices or Braille or large-font scripts; call a week ahead of your visit to arrange interpretation services. Check out the Rider’s Guide for a preview of the speed, sensations or special effects of the rides and attractions, and the Dietary Food Guide for dining options that are compatible with gluten-free, peanut-free or dairy-free diets.
Six Flags Magic Mountain, Valencia
Six Flags Discovery Kingdom, Vallejo
Request an Attraction Access Pass at Guest Services at either of the two Six Flags theme parks in California, located in LA County’s Valencia and in Vallejo, east of San Francisco. The pass lets the guest and up to three companions board their chosen rides on a fairly set schedule, with set time intervals in between (at each ride, the attendant marks the time once the ride has been completed). You will need a doctor’s note attesting that there is some kind of disability, to receive an Attraction Access Pass, but once you have received a pass at any Six Flags park, you won’t need to present a note again—your information will be stored in the parks’ overall system.
Ask at Guest Relations about assisted listening devices for any shows; American Sign Language Interpreters are available if requested at least seven days in advance. Licenced Personal Assistants, meanwhile, can accompany their disabled visitor for free.
Balboa Park Museums, San Diego
Seven museums around Balboa Park including the Museum of Man, the San Diego Museum of Art and the Museum of Photographic Arts offer Social Storiesat you can download ahead of time; these visual previews to the museums were created by high-functioning young adults with ASD.
Two of the park’s most child-friendly museums also have special days for ASD families. The Fleet Science Center offers Autism Accessibility Mornings on the third Saturday of each month. On such days, the museum opens early for quieter explorations; has a designated cooling-off space; and features a special, lowered-volume (and lights-on) IMAX screening. Nearby, The San Diego Natural History Museum offers ASD mornings every second Saturday of every month. Admission on those days includes a private, sensory-friendly showing of 'Ocean Oasis' in the giant IMAX theatre, and access to a quiet room from 9 am to noon. Every day at the two museums you can request assistive listening devices for use with the museum’s IMAX films, or closed-captioning devices for the Fleet’s Dome Theater.
San Diego Children’s Discovery Museum, Escondido
This museum in San Diego’s North County offers Sensory-Friendly Museum Mornings on the first Sunday of the month, from 9 am to 10 am, and then every Monday from 8.30 am to 9.30 am. Visitors on the spectrum or with sensory sensitivities can make use of quiet places and a designated break space. On any day, ask at the front desk for noise-cancelling headphones.
Aquarium of the Pacific, Long Beach
Every few months, this huge aquarium in LA County hosts an Autism Night when most of the aquarium is open for special needs families, offering a quieter atmosphere (and a nicely discounted admission price). Year-round, ask at the front desk for audio tours for the sight-impaired or listening devices for the hearing-impaired, or check the calendar for other special needs evenings such as Abilities Night.
MOXI Wolf Museum of Exploration & Innovation, Santa Barbara
This museum in Santa Barbara is lined with hands-on, STEAM-related exhibits (science, tech, engineering, arts and maths). It also offers a free, sensory-friendly app, Access MOXI, created so that visitors with autism and sensory-processing disorders can preview the museum. Or, borrow a sensory backpack kit from the front desk which includes noise-reduction headphones, fidget toys, sunglasses and 'if lost please call' wristbands.
This children's museum in Silicon Valley hosts Afternoons for All Abilities on the second Tuesday of the month, featuring a special story time and sensory activity. Check the calendar for autism-friendly Saturday sessions called Play Your Way for ages 2–15. Every day, check out the museum’s Social Story, ask for sound-reducing headsets at Admissions and take note of the Quiet Room on the first floor.
The Tech, San Jose
The Bay Area museum offers Sensory Friendly Hours on specific evenings every few months. That means a lower capacity for admissions, resulting in fewer crowds; quiet rooms; and well-lit (and lowered volume) exhibitions and IMAX screenings. The Tech also offers a variety of other themed days, too, such as Girls Days for girls aged 7–14.
Universally Accessible Playgrounds, Los Angeles
Los Angeles County has 38 special-needs-friendly playgrounds, which were either created or adapted to accommodate children of all abilities. Some notable ones include Shane’s Inspiration in Griffith Park, designed to welcome children with Autism, Down Syndrome and Cerebral Palsy, and Aidan’s Place at Westwood Recreation Center and offers adaptations including an elevated sand-castle-building station.
Fairmount Carousel Playground, Riverside
Set inside the city’s 250-acre Fairmount Park, this merry-go-round-themed playground has musical equipment, a splash pad, a carousel and special noise-making panels.
Tatum’s Garden, Salinas
Stop at the 1,850-square-metre play space in this Central Coast town that was inspired by a young resident with spina bifida. It’s lined with wheelchair-friendly ramps, dotted with adapted swings and covered with cushioning rubber.
Helen Diller Playground, San Francisco
Open since 2012, this playground in Mission Dolores Park has accessible pathways that lead to a 14-metre-long slide and two wheelchair-friendly play boats.