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General Information for Travelers

General Information for Travelers
The Basics

Need to reset your watch? Call for help? Find out details for disabled access? Here’s a roundup of basic information to help you plan your trip, and to know what to expect and where to turn for help when you get here.

Time Zone

California is in the Pacific Time Zone (Greenwich Mean Time minus 8 hours). The state observes daylight savings time from early March to early November.

State and Local Taxes

The statewide sales tax is 7.25%. Local taxes may add up to 1.5% to your total bill.

Tipping

A general rule of thumb is to tip servers in restaurants between 15% and 20%, depending on level of service, and bartenders a dollar for each drink (beer, glass of wine, simple cocktail, etc.), unless it’s a more complicated specialty cocktail. Include 15% to 20% for a taxi or limo driver, and a few dollars for an Uber or Lyft driver.

Directory Assistance

For local numbers, dial 411; for long distance, dial 1 plus the area code plus 555-1212; for toll-free numbers, call (800) 555-1212.

Emergency Assistance

You can call 911 toll-free from any public telephone to obtain emergency police, fire, or medical assistance.

Liquor/Tobacco Laws

Alcohol is sold throughout California to people age 21 and older. The legal drinking age is 21.

You must be age 18 or older to purchase tobacco products in the state. Smoking and e-cigarette use is prohibited in all public buildings (including restaurants, bars, and casinos) and enclosed spaces throughout California. It is illegal to smoke within 20 feet of doorways or windows of government buildings. Most large hotels have designated smoking rooms; if you smoke, request one—most hotels will fine guests who smoke inside a non-smoking room. Many cities in California have passed ordinances prohibiting smoking in public areas such as on sidewalks and at beaches, and smoking is prohibited in some national and state park buildings and areas.

State Size & Drive Times

California is big—really big. If you were to drive the length of the state on Interstate 5, it would take you an estimated 15 hours, with little or no traffic, to get from Oregon to Mexico. At the end of your road trip, you’d have driven nearly 900 miles.

Downtown San Diego is less than 20 miles north of the Mexican border and about 130 miles south of Los Angeles. From Los Angeles, it’s 385 miles north to San Francisco and from there, another 90 miles northeast to Sacramento. You’d put about 190 miles on your car driving from San Francisco to Yosemite National Park, and about 600 miles driving from Los Angeles to Mount Shasta in Northern California. Needless to say, California is ideal for road trips

Traveling with Disabilities

Visitors who have physical or other challenges can still have a fantastic time in California. Special services are widely available, and access to trails, buildings, and attractions is continually being improved. Here are some helpful resources.

Wheelchair Access

The Americans with Disabilities Act (ADA) states that all public buildings must be wheelchair accessible and have accessible restrooms. Most hotels and attractions are now outfitted with wide doorways and wheelchair ramps. City streets now feature a growing number of sidewalk corners with dropped curbs, and some public transit vehicles are equipped with lifts. Many state and national parks now have fully accessible ADA trails. If you need details, call destinations and services in advance.

Help for Hearing & Memory Impaired

If you have limitations seeing, hearing, speaking, remembering, or moving which affects your ability to make or receive phone calls, dial 711 to have a specially trained communications assistant relay telephone conversations for all of your calls while you are in California.

Many movie theaters and performance spaces have special headsets to help you hear; ask when you purchase or pick up your tickets.

Transportation & Rental Cars

Major airports can provide on-site assistance to and from flights, including wheelchairs; call your airline in advance for details. Some rental car companies offer specially outfitted vehicles with hand controls, wheelchair accessibility, and other assistive devices. Amtrak train service provides added services for passengers with disabilities, as well as a 15% discount on regular travel fares.

 

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