San Francisco Welcome Center

Open 7 days a week 9:00 am - 7:00 pm

San Francisco, An Internationally Acclaimed City, Entices All to Come

Be captivated by the magnetism of Alcatraz Island while sailing past on a sleek catamaran. Relax on an open top bus across the romantic and alluring Golden Gate Bridge. Hop over to the crooked street of Lombard to gaze at visitors maneuver their cars along the switch backs. Turn around and gaze upon the majestic Coit Tower atop Telegraph Hill. Then jump on the unique cable car while taking in the gorgeous scenery.

Dine and be delighted at Pier 39's restaurants and fun filled shops. Be enchanted by the wild seals as they playfully bask on their pads. The interactive exhibits at the Marine Mammal's Interpretive Center educates young and old. Explore through crystal clear tunnels at The Aquarium of the Bay to see marine life and don't forget to drop by the Welcome Center for free tourist information.

Contact Information

About Our Welcome Center

1. Is there parking at PIER 39?
The PIER 39 Parking Garage is located directly across the street from the PIER 39 Entrance Plaza. The current Parking Rate is $7.00 per hour with a $35.00 limit. Parking is limited to 24 hours. Validation is available at any full-service restaurant when dining — before 6 PM, one hour for lunch and after 6 PM, two hours for dinner.

2. How much does it cost to get into PIER 39?
PIER 39 is not a gated attraction and therefore there is no price for admission.

3. Is PIER 39 handicap accessible?
PIER 39 is an accessible facility. Access areas for disabled visitors include ramps and five elevators to the second level. TTY phones are available.

4. Are pets allowed on PIER 39?
PIER 39 allows leashed pets outdoors in the common area of the property. Service dogs are allowed to enter all PIER 39 restraurants, attractions and shops.

5. What is the PIER 39 Fun Pack and how do I get one?
The PIER 39 Fun Pack is a coupon booklet that offers discounts to most of PIER 39's shops, restaurants and attractions. To get a PIER 39 Fun Pack click on the link below, and print out the Fun Pack Coupon. Bring the coupon to the California Welcome Center, which is located on the second level of PIER 39. Once at the California Welcome Center Exchange the coupon for FREE Fun Pack. Click here for a FREE Fun Pack!

6. Is there a special offer for AAA members?
Take advantage of the AAA Show Your Card and Save Program. Present your AAA membership card and valid picture identification at the California Welcome Center at PIER 39 to receive your free PIER 39 Fun Pack which includes dozens of discount offers to PIER 39 shops, restaurants and attractions. As a AAA member you’ll receive 20% off at participating PIER 39 restaurants.

7. Where can I get a PIER 39 Limited Edition Coke Bottle?
Listed below are the shops that you can purchase a PIER 39 Limited Edition Coke Bottle:
•Aunt Fanny’s Hot Pretzels
•Aunt Fanny’s Cotton Candy
•Chowders
•Chocolate Heaven
•Crabcakes and Sweets
•Dreyer’s Grand Ice Cream Shop
•San Francisco Coffee Roasting Co.

8. What is RocketBoat?
RocketBoat is Blue & Gold Fleet’s newest attraction here at PIER 39. The 30-minute high-speed tour of the city’s historic waterfront sails past the sea lions, zooms to the Bay Bridge, flies down to AT&T Park, screams past Treasure Island and breezes by Alcatraz on its way back to PIER 39. The tour departs hourly May through October from 11 a.m. until 6 p.m., and will be making its debut at PIER 39 mid-August. Tickets are available for sale beginning August 15th from www.blueandgoldfleet.com .

9. Is there a ferry to Sausalito?
PIER 39 does offer a ferry to Sausalito thru Blue and Gold Fleet. If you visit Blue and Gold Fleet’s Website, http://www.blueandgoldfleet.com/ , you will be able to find out times and prices for all the ferry's to Sausalito.